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Thursday, January 24, 2013

Remove PUM.UserWLoad and Trojan.Ransom

PUM.UserWLoad Pops Up Constantly? How to Remove It?


1. Seems to have been removed successfully but Malwarebytes reports the PUM.UserWLoad virus. How to remove it now?

2. Hello! I ran malwarebytes and it came up with 3 infected things: PUM.hijack.startmenu, Trojan.Ransom, PUM.UserWLoad

Registry Values Detected: 2
HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows|Load (PUM.UserWLoad) -> Data: C:\Users\PC11~1\LOCALS~1\Temp\msvriso.bat -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows|Load (Trojan.Ransom) -> Data: C:\Users\PC11~1\LOCALS~1\Temp\msvriso.bat -> No action taken.

Registry Data Items Detected: 1
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowMyComputer (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken.

What should i do ?

You may have noticed that this PUM.UserWLoad won't just come into your computer alone. There will be lots of other infections get in your computer and no removal tool can delete it completely. PUM.UserWLoad is very stubborn because it can root itself in the system kernal deeply and there is no tool can help users remove it. Some computer users even reintsall their system many times and format the hard drives. PUM.UserWLoad will get into targeted computer users without any consents and permission. It is able to create special channel for the remote hackers remote accessing the infected system. Then the cybercriminals will be able to steal users' important data on the computer. This post will teach you the manual removal instructions, so please do not hesitate to remove it. But if you find something different, you'd better ask help from Tee Support 24/7 online service center.

Why I Can Use Online Tech Service Instead of Local IT Guys?

Nowadays, there are more and more people shopping online and do stuffs online as well. But many of us haven't got the experience of fixing computer online. Actually, this has become a popular industry already. Online Tech Service are always time-saving and cost-effective. You don't need to call someone and then ask someone to take your computer out. You can save gas and much money if you live far away from the downtown and need to drive several miles. You can just pick up a phone or hook up your computer and then ask someone to help you. You can watch all removal steps beside the problem computer. This is really amazing and convenient!!!   

Okay. Then back to the topic about PUM.UserWLoad Removal

Professional Guide for PUM.UserWLoad Remvoal  

Step1: Stop all processes in the Windows Task Manager and Delete the associate files.

C:\Documents and Settings\All Users\user name\[random name].lnk
C:\Documents and Settings\user\[set of random numbers].exe
C:\WINDOWS\system32\[random name].dll
C:\WINDOWS\system32\[random name].txt
C:\WINDOWS\system32\schedule.dll (virus sample one)
C:\WINDOWS\system32\winsvncs.txt (virus sample one)

Step 2: Delete malicious registry entries created by the PUM.UserWLoad virus.

HKEY_CLASSES_ROOT\CLSID\[random numbers]
HKCU\SOFTWARE\[random characters]
HKCU\SOFTWARE\EWABQAF7KL (virus sample one}
HKLM\SOFTWARE\Microsoft\Security Center|AntiVirusDisableNotify
HKLM\SOFTWARE\Microsoft\Security Center|FirewallDisableNotify
HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows|Load (PUM.UserWLoad)
HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows|Load (Trojan.Ransom)

Remove PC Infections By Following This Video Guide


What Shall I do if nothing works (Removal Tools and manual guides)?

In this situation, the PUM.UserWLoad may have been infected the system deeply and badly.

But that's no problem. You can still learn the guide from tee support experts or just click here to Chat With Tee Support 24/7 Online Agents Now.

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